<?xml version='1.0' encoding='UTF-8'?><rss version='2.0'><channel><title>Interviews</title><description>BPO Interviews</description><link>http://www.bpowatchindia.com/BPO_Interview.htm</link><pubDate>Wed, 08 Feb 2012 16:43:57 GMT</pubDate><copyright>BPOWatchindia.com</copyright><item><title>“India is now a strong offshore base for the company”</title><pubDate>Fri, 16 Sep 2011 22:59:42 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Nimish Soni Executive Director Offshore Services – Asia Xchanging talks to BPOWatchindia about the new focus and business growth for the company in the coming months</description><link>http://www.bpowatchindia.com/bpo_interviews/xchanging/september-16-2011/“india_is_now_a_strong_offshore_base_for_the_company”.html</link><category>Interviews</category></item><item><title>CEOs cautious about moving critical apps to cloud</title><pubDate>Wed, 07 Sep 2011 23:00:24 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Vijay Mhaskar Vice-president Information Management Group Symantec talks about why it is taking time for companies to get on to the cloud and the state of virtualization in the enterprise</description><link>http://www.bpowatchindia.com/bpo_interviews/cloud/september-07-2011/ceos_cautious_about_moving_critical_apps_to_cloud.html</link><category>Interviews</category></item><item><title>Dr Alok Aggarwal Processing Knowledge for Business Benefits</title><pubDate>Fri, 22 Jul 2011 23:11:54 GMT</pubDate><author>Priyanka Bhattacharya</author><description>He is a person who has always loved research and has built institutions literally from the scratch; he is also the person who has defined the knowledge process outsourcing industry in India in certain ways</description><link>http://www.bpowatchindia.com/bpo_interviews/alok_aggarwal/july-22-2011/dr_alok_aggarwal_processing_knowledge_for_business_benefits.html</link><category>Interviews</category></item><item><title>Becoming a business unit of Thomson Reuters has greatly enhanced our credibility</title><pubDate>Wed, 06 Jul 2011 20:56:08 GMT</pubDate><author>Priyanka Bhattacharya</author><description>After being acquired by Thomson Reuters in November 2010 Panagea3 has strengthened its business proposition as a specialised LPO It has expanded its presence in the US market by opening its third office there to better support US clients Sanjay Kamlani co-founder and co-CEO Panagea3 talks to BPOWatchIndia about business post acquisition</description><link>http://www.bpowatchindia.com/bpo_interviews/panagea3thomson_reuters/july-06-2011/becoming_a_business_unit_of_thomson_reuters_has_greatly_enhanced_our_credibility.html</link><category>Interviews</category></item><item><title>Business analytics has potential of being a 105 bn market</title><pubDate>Fri, 24 Jun 2011 19:35:34 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Sameer Dhanrajani head of the KPO Consortium in India talks about why the consortium was formed and its business focus</description><link>http://www.bpowatchindia.com/bpo_interviews/sameer_dhanrajanifidelity/june-24-2011/business_analytics_has_potential_of_being_a_105_bn_market.html</link><category>Interviews</category></item><item><title>Chinese to tailor-make requirements to support Indian companies</title><pubDate>Thu, 16 Jun 2011 17:04:21 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Liang Shufeng Deputy Director of Xuzhou Economic and Technological Development Zone’s talks about how they plan to attract the Indian ITBPO companies to set up operations in China</description><link>http://www.bpowatchindia.com/bpo_interviews/xuzhouchina/june-16-2011/chinese_to_tailor-make_requirements_to_support_indian_companies.html</link><category>Interviews</category></item><item><title>Travel companies especially airlines were the early adopters of outsourcing</title><pubDate>Mon, 13 Jun 2011 17:18:37 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Vipul Doshi Chief Executive Officer InterGlobe Technologies talks about the travel BPO market and IGT’s growth plan in the area</description><link>http://www.bpowatchindia.com/bpo_interviews/vipul_doshiinterglobe/june-13-2011/travel_companies_especially_airlines_were_the_early_adopters_of_outsourcing.html</link><category>Interviews</category></item><item><title>Our interactions with customers have taught us to understand and pre-empt their needs</title><pubDate>Wed, 25 May 2011 18:45:05 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Animesh Jain Chief Delivery Officer of 247 Customer explains the company’s new focus on predictive experience for customers and the job opportunities this provides the freshers</description><link>http://www.bpowatchindia.com/bpo_interviews/interviewanimesh_jain/may-25-2011/our_interactions_with_customers_have_taught_us_to_understand_and_pre-empt_their_needs.html</link><category>Interviews</category></item><item><title>Poor awareness levels make freshers unemployable</title><pubDate>Wed, 11 May 2011 20:23:43 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Mohandas Menon Senior VP-Education QAI talks about employability of fresh graduates and how training manpower still remains a challenge for most organizations today</description><link>http://www.bpowatchindia.com/bpo_interviews/mohandas_menonqai/may-11-2011/poor_awareness_levels_make_freshers_unemployable.html</link><category>Interviews</category></item><item><title>Rural BPOs are bridging the digital divide and helping village youth</title><pubDate>Wed, 27 Apr 2011 18:22:12 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Ravi Machani Director IndiVillage a business owner in the auto-components manufacturing industry who started his rural BPO initiative IndiVillage in 2009 in an effort to generate jobs for educated youth in his village talks about the importance of this segment and how rural BPOs will help the industry grow</description><link>http://www.bpowatchindia.com/bpo_interviews/ravi_machaniindivillage/april-27-2011/rural_bpos_are_bridging_the_digital_divide_and_helping_village_youth.html</link><category>Interviews</category></item><item><title>General legal services is very big right now</title><pubDate>Fri, 01 Apr 2011 17:14:56 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Anand Sharma CFO and Head Management ServicesIndia CPA Global talks about the company’s focus in legal service outsourcing</description><link>http://www.bpowatchindia.com/bpo_interviews/anand_shrmacpa_global/april-01-2011/general_legal_services_is_very_big_right_now.html</link><category>Interviews</category></item><item><title>Indian vendors need to re-position BPOs as transformational</title><pubDate>Mon, 07 Mar 2011 21:16:04 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Nasscom president Som Mittal shares his views on the Indian BPO industry and the expectations for the coming fiscal</description><link>http://www.bpowatchindia.com/bpo_interviews/nasscombfsi/march-07-2011/indian_vendors_need_to_re-position_bpos_as_transformational.html</link><category>Interviews</category></item><item><title>HR focus on innovation skill building</title><pubDate>Wed, 02 Mar 2011 22:16:05 GMT</pubDate><author>Shweta Verma</author><description>BPO employees are more focused on careers with brands that have proven stability says Ashish Garg of Convergys</description><link>http://www.bpowatchindia.com/bpo_interviews/convergysretention/march-02-2011/hr_focus_on_innovation_skill_building.html</link><category>Interviews</category></item><item><title>We work on a risk-sharing engagement model</title><pubDate>Tue, 22 Feb 2011 18:51:34 GMT</pubDate><author>Priyanka Bhattacharya</author><description>EXL’s growth has been driven by strong demand for integrated offering of outsourcing and transformation services</description><link>http://www.bpowatchindia.com/bpo_interviews/exlrohit_kapoor/february-22-2011/we_work_on_a_risk-sharing_engagement_model.html</link><category>Interviews</category></item><item><title>We see great potential in the domestic market in India</title><pubDate>Mon, 14 Feb 2011 21:17:20 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Pravin Kumar CEO Spanco BPO says multi-location presence is the way forward and talks of the company’s growth plans</description><link>http://www.bpowatchindia.com/bpo_interviews/spancoindia/february-14-2011/we_see_great_potential_in_the_domestic_market_in_india.html</link><category>Interviews</category></item><item><title>‘FAO has attained market maturity’</title><pubDate>Thu, 03 Feb 2011 18:35:08 GMT</pubDate><author>Manali Rohinesh</author><description>Milind Godbole president Asia Pacific Aditya Birla Minacs Worldwide opens up about the future of the FAO sector and his company’s expertise in the field</description><link>http://www.bpowatchindia.com/bpo_interviews/faoaditya_birla_minacs/february-03-2011/‘fao_has_attained_market_maturity’.html</link><category>Interviews</category></item><item><title>‘Pace of change is accelerating in the industry’</title><pubDate>Wed, 02 Feb 2011 18:35:06 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Pramod Bhasin President and CEO of Genpact talks about how the Indian BPO industry has evolved into a knowledge industry and the potential for growth</description><link>http://www.bpowatchindia.com/bpo_interviews/genpactpramod_bhasin/february-02-2011/‘pace_of_change_is_accelerating_in_the_industry’.html</link><category>Interviews</category></item><item><title>The domestic potential of the industry is just opening up</title><pubDate>Mon, 20 Dec 2010 20:43:37 GMT</pubDate><author>Shweta Verma</author><description>David Andrews founder and CEO Xchanging talks about the tremendous scope he sees in the BPO market</description><link>http://www.bpowatchindia.com/bpo_interviews/david_andrewsxchanging/december-20-2010/the_domestic_potential_of_the_industry_is_just_opening_up.html</link><category>Interviews</category></item><item><title>Incentive regime should be withdrawn in a thoughtful manner</title><pubDate>Fri, 17 Dec 2010 23:39:58 GMT</pubDate><author>Priyanka Bhattacharya</author><description>Partha De Sarkar CEO Hinduja Global Solutions Ltd talks about India’s rise to the position of top BPO destination</description><link>http://www.bpowatchindia.com/bpo_interviews/hinduja_global_solutionspartha_de_sarkar/december-17-2010/incentive_regime_should_be_withdrawn_in_a_thoughtful_manner.html</link><category>Interviews</category></item><item><title>‘The slowdown has hastened changes in the BPO industry’</title><pubDate>Thu, 25 Nov 2010 16:19:59 GMT</pubDate><author>Shweta Verma</author><description>Sanketh Arouje Leader — Economic Analysis Dun  Bradstreet India talks about the emerging trends and changes in the Indian BPO industry</description><link>http://www.bpowatchindia.com/bpo_interviews/dun__bradstreet_indiasanketh_arouje/november-25-2010/‘the_slowdown_has_hastened_changes_in_the_bpo_industry’.html</link><category>Interviews</category></item></channel></rss>

