<?xml version='1.0' encoding='UTF-8'?><rss version='2.0'><channel><title>Features</title><description>BPO Features</description><link>http://www.bpowatchindia.com/BPO_Features.htm</link><pubDate>Wed, 08 Feb 2012 16:43:57 GMT</pubDate><copyright>BPOWatchindia.com</copyright><item><title>Top outsourcing trends to watch for in 2012</title><pubDate>Mon, 26 Dec 2011 15:25:49 GMT</pubDate><author>BPO Watch India Bureau</author><description>The New Year will bring new business realities delivery models destinations and technologies to the outsourcing industry</description><link>http://www.bpowatchindia.com/bpo_features/outsourcing_trend/december-26-2011/top_outsourcing_trends_to_watch_for_in_2012.html</link><category>Features</category></item><item><title>Philippines overtakes India as hub of call centers</title><pubDate>Mon, 28 Nov 2011 18:21:30 GMT</pubDate><author>BPO Watch India Bureau</author><description>Over the last several years a quiet revolution has been reshaping the call center business with the rise of the Philippines</description><link>http://www.bpowatchindia.com/bpo_features/philippinesindia/november-28-2011/philippines_overtakes_india_as_hub_of_call_centers_.html</link><category>Features</category></item><item><title>Five rules of outsourcing IT to the cloud</title><pubDate>Thu, 24 Nov 2011 18:11:10 GMT</pubDate><author>BPO Watch India Bureau</author><description>Moving to a cloud platform to outsource IT operations is a big consideration for many businesses at present considering it cut costs and gives a higher degree of flexibility</description><link>http://www.bpowatchindia.com/bpo_features/cloudoutsourcing/november-24-2011/five_rules_of_outsourcing_it_to_the_cloud.html</link><category>Features</category></item><item><title>Corporate surveillance through social media a cause of worry</title><pubDate>Wed, 23 Nov 2011 16:08:56 GMT</pubDate><author>BPO Watch India Bureau</author><description>By tracking the social networking activities an intangible set of information about the company can be derived</description><link>http://www.bpowatchindia.com/bpo_features/corporatestudy/november-23-2011/corporate_surveillance_through_social_media_cause_of_worry.html</link><category>Features</category></item><item><title>Employees working in graveyard shift fall prey to depression Study</title><pubDate>Fri, 11 Nov 2011 18:54:33 GMT</pubDate><author>BPO Watch India Bureau</author><description>A high 811 of BPO employees showed symptoms of depression as against 148 of day workers</description><link>http://www.bpowatchindia.com/bpo_features/bpo/november-11-2011/employees_working_in_graveyard_shift_fall_prey_to_depression_study.html</link><category>Features</category></item><item><title>BPO’s find new strategies to curb attrition</title><pubDate>Thu, 10 Nov 2011 16:08:38 GMT</pubDate><author>BPO Watch India Bureau</author><description>Attrition troubles has never been so important and companies are now working on exceptional and new ways to keep their staff happy</description><link>http://www.bpowatchindia.com/bpo_features/bpoattrition/november-10-2011/bpo’s_find_new_strategies_to_curb_attrition_.html</link><category>Features</category></item><item><title>IT companies witness sharp decline in attrition levels</title><pubDate>Thu, 03 Nov 2011 15:12:41 GMT</pubDate><author>BPO Watch India Bureau</author><description>Employees are now growing very cautious about changing jobs due to the uncertain economic environment</description><link>http://www.bpowatchindia.com/bpo_features/it_companiesattrition/november-03-2011/it_companies_witness_sharp_decline_in_attrition_levels.html</link><category>Features</category></item><item><title>Why India rules the offshore IT outsourcing market</title><pubDate>Wed, 02 Nov 2011 20:42:15 GMT</pubDate><author>BPO Watch India Bureau</author><description>With the offshore markets growing rapidly India has quickly grown to be the most preferred destination for offshore outsourcing of software development projects</description><link>http://www.bpowatchindia.com/bpo_features/itoutsourcing/november-02-2011/why_india_rules_the_offshore_it_outsourcing_market.html</link><category>Features</category></item><item><title>Indian call-center firms moving abroad</title><pubDate>Mon, 17 Oct 2011 22:06:37 GMT</pubDate><author>BPO Watch India Bureau</author><description>These companies are finding not only lower costs and plenty of English speakers but also better infrastructure and government incentives</description><link>http://www.bpowatchindia.com/bpo_features/bpocall_centers/october-17-2011/indian_call-center_firms_moving_abroad.html</link><category>Features</category></item><item><title>Nearshore alternatives in plenty for US outsourcing customers</title><pubDate>Fri, 07 Oct 2011 20:24:49 GMT</pubDate><author>BPO Watch India Bureau</author><description>A new ranking rates Mexico Chile Costa Rica and Argentina among the best locations for nearshore outsourcing</description><link>http://www.bpowatchindia.com/bpo_features/nearshoreoutsourcing/october-07-2011/nearshore_alternatives_in_plenty_for_us_outsourcing_customers_.html</link><category>Features</category></item><item><title>Hospitality BPO InterGlobe taps into social media rage</title><pubDate>Fri, 16 Sep 2011 23:02:07 GMT</pubDate><author>Priyanka Bhattacharya</author><description>As travellers across the globe get more active over social networks the travel brands need to show more presence over the same networks to remain competitive</description><link>http://www.bpowatchindia.com/bpo_features/interglobesimpliflying/september-16-2011/hospitality_bpo_interglobe_taps_into_social_media_rage.html</link><category>Features</category></item><item><title>Will rural BPOs realize Gandhis dream</title><pubDate>Wed, 14 Sep 2011 23:02:51 GMT</pubDate><author>BPO Watch India Bureau</author><description>Rural BPOs allow educated people in villages earn a good livelihood without leaving the region and bringing a new level of financial stability</description><link>http://www.bpowatchindia.com/bpo_features/rural_bpo/september-14-2011/will_rural_bpos_realize_gandhis_dream.html</link><category>Features</category></item><item><title>KPO the next wave of global sourcing for India</title><pubDate>Thu, 08 Sep 2011 23:03:25 GMT</pubDate><author>BPO Watch India Bureau</author><description>India has 70 percent or 2 billion of the 29 billion global KPO industry which is only a fraction of India’s overall outsourcing revenues</description><link>http://www.bpowatchindia.com/bpo_features/kpo/september-08-2011/kpo_the_next_wave_of_global_sourcing_for_india.html</link><category>Features</category></item><item><title>ITO gathers steam in India</title><pubDate>Wed, 31 Aug 2011 20:13:12 GMT</pubDate><author>Priyanka Bhattacharya</author><description>As a cost cutting measure and to get better business focus services companies globally are looking at IT outsourcing</description><link>http://www.bpowatchindia.com/bpo_features/itooutsourcing/august-31-2011/ito_gathers_steam_in_india.html</link><category>Features</category></item><item><title>Chinese threat looms over Indian BPOs</title><pubDate>Fri, 26 Aug 2011 14:43:09 GMT</pubDate><author>BPO Watch India Bureau</author><description>Given the level of education and the number of English speaking graduates that China is churning out the region could soon overtake India as a BPO hub</description><link>http://www.bpowatchindia.com/bpo_features/chinaindia/august-26-2011/chinese_threat_looms_over_indian_bpos.html</link><category>Features</category></item><item><title>Narayana Murthy to step down today</title><pubDate>Fri, 19 Aug 2011 23:11:25 GMT</pubDate><author>BPO Watch India Bureau</author><description>Murthy is the founder and chairman Emeritus of the IT giant is retiring after a 30-year long stint at Infosys</description><link>http://www.bpowatchindia.com/bpo_features/nr_narayana_murthyinfosys/august-19-2011/narayana_murthy_to_step_down_today.html</link><category>Features</category></item><item><title>ITes sector rules the real estate activity in Bangalore</title><pubDate>Thu, 18 Aug 2011 21:18:55 GMT</pubDate><author>BPO Watch India Bureau</author><description>The city has once again emerged as the city with the largest office space absorption with the ITeS sector ruling the roster</description><link>http://www.bpowatchindia.com/bpo_features/itesbangalore/august-18-2011/ites_sector_rules_the_real_estate_activity_in_bangalore.html</link><category>Features</category></item><item><title>Insurance BPO market undergoing revival</title><pubDate>Thu, 18 Aug 2011 21:13:23 GMT</pubDate><author>BPO Watch India Bureau</author><description>With the economic crisis a shadowy reminder of the need to manage growth and maintain cost controls insurers are re-evaluating the scope of services available to them</description><link>http://www.bpowatchindia.com/bpo_features/insurance/august-18-2011/insurance_bpo_market_undergoing_revival.html</link><category>Features</category></item><item><title>Spoken English proficiency An important aspect in BPO</title><pubDate>Thu, 11 Aug 2011 20:10:44 GMT</pubDate><author>BPO Watch India Bureau</author><description>The ability to understand and respond verbally to native speakers of the language is not something that can be taught in an induction program</description><link>http://www.bpowatchindia.com/bpo_features/english/august-11-2011/spoken_english_proficiency_an_important_aspect_in_bpo.html</link><category>Features</category></item><item><title>Firstsource ups antenna focused on reviving business</title><pubDate>Wed, 10 Aug 2011 15:36:35 GMT</pubDate><author>Priyanka Bhattacharya</author><description>The BPO company is working out strategies to strengthen its market presence and growth in the coming fiscal</description><link>http://www.bpowatchindia.com/bpo_features/firstsource/august-10-2011/firstsource_ups_antenna_focused_on_reviving_business.html</link><category>Features</category></item></channel></rss>

