<?xml version='1.0' encoding='UTF-8'?><rss version='2.0'><channel><title>Columns</title><description>BPO Columns</description><link>http://www.bpowatchindia.com/BPO_Columns.htm</link><pubDate>Wed, 08 Feb 2012 16:43:57 GMT</pubDate><copyright>BPOWatchindia.com</copyright><item><title>IT industry in a wage trap</title><pubDate>Fri, 24 Jun 2011 22:28:49 GMT</pubDate><description>Skill improvement has failed to keep pace with salary hikes</description><link>http://www.bpowatchindia.com/bpo_columns/june-24-2011/it_industry_in_a_wage_trap.html</link><category>Columns</category></item><item><title>Five Technology Trends to Watch Out for in 2010</title><pubDate>Mon, 04 Jan 2010 23:00:09 GMT</pubDate><author>Satish Joshi</author><description>Satish Joshi Executive Vice President Patni Computer Systems looks into the technology crystal ball of 2010 to forecast five trends that will witness substantial uptake in the New Year</description><link>http://www.bpowatchindia.com/bpo_columns/five_technology_trends_to_watch_out_for_in_2010/january-04-2010/five_technology_trends_to_watch_out_for_in_2010_.html</link><category>Columns</category></item><item><title>US beckons Indian IT giants</title><pubDate>Tue, 29 Sep 2009 23:00:45 GMT</pubDate><author>Andre Dua</author><description>Obama’s healthcare reforms throw up a multi-billion dollar opportunity</description><link>http://www.bpowatchindia.com/bpo_columns/usatech/september-29-2009/usa_beckons_indian_tech_giants.html</link><category>Columns</category></item><item><title>The 2020 challenge before IT-BPO</title><pubDate>Thu, 11 Jun 2009 23:01:21 GMT</pubDate><description>What does India need to do to realise the full potential that IT-BPO will offer in the next decade by building on the capabilities that it already has</description><link>http://www.bpowatchindia.com/bpo_columns/2020challenge/june-11-2009/the_2020_challenge_before_it-bpo.html</link><category>Columns</category></item><item><title>Sea change ahead of IT-BPO</title><pubDate>Mon, 18 May 2009 06:27:10 GMT</pubDate><description>The world around the Indian IT-BPO industry is rapidly changing and it will have to transform itself extensively even to stay where it is</description><link>http://www.bpowatchindia.com/bpo_columns/bpotrends/may-18-2009/sea_change_ahead_of_it-bpo.html</link><category>Columns</category></item><item><title>Obama new tax plans are bad news for offshoring</title><pubDate>Sat, 09 May 2009 03:06:16 GMT</pubDate><author>Peter Ryan Datamonitor</author><description>Outsourcers will need to assess how this will impact their operations as they could lead to higher price reduce operational efficiencies and erode long-term competitiveness</description><link>http://www.bpowatchindia.com/bpo_columns/obamatax/may-09-2009/bad_news_for_offshoring_.html</link><category>Columns</category></item><item><title>Outsourcing can thrive in recession</title><pubDate>Fri, 27 Mar 2009 10:54:58 GMT</pubDate><description>Peter Ryan of Datamonitor highlights that many companies are looking to contact center outsourcers as a means of reducing costs through the recession</description><link>http://www.bpowatchindia.com/bpo_columns/outsourcingteleperformance/march-27-2009/.html</link><category>Columns</category></item><item><title>TCS in retail OK for now</title><pubDate>Thu, 19 Mar 2009 04:53:05 GMT</pubDate><author>DR Alexander Simkin Ovum</author><description>TCS’s retail revenues grow despite the slowdown This growth comes from TCS’s BPO offering and services around analytic solutions</description><link>http://www.bpowatchindia.com/bpo_columns/tcsbpo/march-19-2009/tcs_in_retail.html</link><category>Columns</category></item><item><title>More than just BPO</title><pubDate>Thu, 19 Feb 2009 04:46:54 GMT</pubDate><author>Pramod Bhasin</author><description>Pramod Bhasin comments on the ’globalisation’ of the BPO sector and what it means for the industry</description><link>http://www.bpowatchindia.com/bpo_columns/bpo_pramod/february-19-2009/more_than_just_bpo.html</link><category>Columns</category></item><item><title>Corporate governance Towards a higher truth</title><pubDate>Tue, 17 Feb 2009 09:24:06 GMT</pubDate><author>Ganesh Natarajan</author><description>An analysis of what could have gone wrong at Satyam and the steps needed to restore stakeholder confidence in the industry</description><link>http://www.bpowatchindia.com/bpo_columns/ganesh_natarajan/february-17-2009/corporate_governance_higher_truth.html</link><category>Columns</category></item><item><title>Obama’s buy American plan Problem for outsourcing</title><pubDate>Sat, 07 Feb 2009 04:31:28 GMT</pubDate><author>Peter Ryan Datamonitor</author><description>Barack Obama’s move to protect American jobs questions if this could also include contact center outsourcing Given the prospect of significant legal problems in legislating an outright ban on offshoring contact center work Obama is more likely to use tax provisions to maintain equivalent domestic jobs</description><link>http://www.bpowatchindia.com/bpo_columns/obama_anti/february-07-2009/obama_problem_for_outsourcing.html</link><category>Columns</category></item><item><title>The end of Satyam</title><pubDate>Fri, 09 Jan 2009 04:29:58 GMT</pubDate><description>Raju says only he and the managing director knew about the mess the company was in Is that possible to believe</description><link>http://www.bpowatchindia.com/bpo_columns/satyam_financial/january-09-2009/the_end_of_satyam.html</link><category>Columns</category></item><item><title>No truth in Satyam</title><pubDate>Thu, 08 Jan 2009 03:03:28 GMT</pubDate><description>The complete story of the biggest scandal to hit India’s corporate history</description><link>http://www.bpowatchindia.com/bpo_columns/satyam_financial/january-08-2009/no_truth_about_satyam.html</link><category>Columns</category></item><item><title>Plan for the next upturn</title><pubDate>Thu, 25 Dec 2008 02:58:24 GMT</pubDate><description>While perceptions differ on the immediate future industry leaders are unanimous on the need for a long-term strategy</description><link>http://www.bpowatchindia.com/bpo_columns/bpo_industry/december-25-2008/plan_for_the_next_upturn.html</link><category>Columns</category></item><item><title>Is the BPO sector coming of age</title><pubDate>Tue, 16 Dec 2008 04:54:04 GMT</pubDate><author>Business Standard</author><description>Is the BPO sector poised to come of age and out of big brother IT’s shadow  That’s what BPOs see in this global financial storm</description><link>http://www.bpowatchindia.com/bpo_columns/indian_bpo/december-16-2008/bpo_sector_coming_of_age.html</link><category>Columns</category></item><item><title>Spain emerging as an offshore destination</title><pubDate>Fri, 21 Nov 2008 09:04:54 GMT</pubDate><author>Pat OBrien BPO Analyst Datamonitor</author><description>Pat O’Brien of Datamonitor says that given the economic climate Spain could struggle to compete with low-cost offshore locations</description><link>http://www.bpowatchindia.com/bpo_columns/spain_emerging/november-21-2008/spain_emerging_as_an_offshore_destination.html</link><category>Columns</category></item><item><title>BPOs set to shine brightly amidst global gloom</title><pubDate>Sat, 15 Nov 2008 01:31:45 GMT</pubDate><author>R Chandra Shekhar</author><description>There could be pain in the short term but India and Philippines stand to gain from the meltdown in the long run</description><link>http://www.bpowatchindia.com/bpo_columns/bpo_india/november-15-2008/bpo_growth_india_philippines.html</link><category>Columns</category></item><item><title>Managing IT in a downturn Beyond cost cutting</title><pubDate>Tue, 04 Nov 2008 04:03:32 GMT</pubDate><description>Looking to slash your IT budgets Consider the possibility that targeted investments might generate savings and revenues exceeding what you could save through cost cutting</description><link>http://www.bpowatchindia.com/bpo_columns/managing_it/november-04-2008/managing_it_in_a_downturn.html</link><category>Columns</category></item><item><title>Benefits of Private-Equity Governance Model</title><pubDate>Tue, 21 Oct 2008 07:21:53 GMT</pubDate><author>BPO Watch News Desk</author><description>iQor CEO on how the right private equity partnership can lead to better corporate governance</description><link>http://www.bpowatchindia.com/bpo_columns/iqor_vikas/october-21-2008/iqor_wef_china.html</link><category>Columns</category></item><item><title>IT firms get sucked into global quicksand</title><pubDate>Wed, 01 Oct 2008 03:14:54 GMT</pubDate><description>Analysts are expecting the IT sector to underperform on the bourses in the next six to nine months</description><link>http://www.bpowatchindia.com/bpo_columns/tech_firms/october-01-2008/firms_get_sucked_into_global_quicksand.html</link><category>Columns</category></item></channel></rss>

