Wipro BPO
It was difficult to imagine Spectramind without Raman Roy, but it happened. Today there is no Spectramind and Raman Roy has also parted ways. The transition of Spectramind from being Wipro Spectramind to Wipro BPO happened gradually.

EXL Services - NASDAQ bound
EXL Services has the distinction of being the first ever Indian BPO company to file for a listing in the NASDAQ.

Progeon - A well backed player
The Infosys tradition of foresight has endowed Progeon with a sixth sense that enables it to see the future clearly

GECIS - Looking beyond captive mode
The challenge in front of GECIS today is to rope in new clients, and slowly move away from solely servicing GE as a captive BPO unit

Daksh - an IBM Company
Daksh climbed up the BPO ladder when it was bought by IBM in 2004, but now it has a new feather in its cap and has become the #1 BPO company in the world

ICICI OneSource’s acquisition route
ICICI OneSource is a company that believes in the acquisitions route to market success. The BPO recently acquired a Chicago-based research firm called Pipal Research, paving the way for research and consulting in the US market

Mphasis BPO
Customer Inter@ction Solutions’ Annual Survey and Ranking of Rising Stars recently ranked Mphasis BPO as the No. 1 player for 2004. This is another feather in the cap for the company, which was rated by Credit Lyonnais SA as the best Indian BPO player in March 2003.

Office Tiger
In one of the biggest investments made by a private equity firm in the outsourcing industry, OfficeTiger has received a $50 million investment from Francisco Partners, one of the world’s largest technology and services focused private equity funds with $2.5 billion of committed capital.

iSeva
In a young and growing industry, one more merger or acquisition does not raise an eyebrow. But this one created quite a buzz. e4e Inc. has announced that, as part of its overall strategy of expanding its business services offerings to enterprise customers, it has significantly increased its ownership of iSeva Inc to now have a controlling interest in the company.

Phoenix Global Solutions
Phoenix Global Solutions (PGS) has recently been acquired by Tata Consultancy Services (TCS), which is keen on strengthening its offerings to insurance companies worldwide. This will enable TCS to add global insurance clients like Met Life and Swiss Life to its portfolio.