Firstsource to expand in Australia, Philippines

Firstsource plans to focus on building domain capabilities to leverage its existing position in US, UK and India and also enter new areas like Australia and Philippines.

MphasiS Net up 18%, Growth in Mfg, Health, BFSI sectors

MphasiS has posted an 18.3% growth in net profit to Rs 271.2 crore ($58.5 mn) in the third quarter ended July 31, with major growth in manufacturing, healthcare and BFSI sectors.

IBM Daksh, Aegis, 24/7 Customer eye $500-mn deal

IBM Daksh, 24/7 Customer and Aegis are eyeing a deal worth $500 million in West Asia and Africa.

India Inc not worried over US outsourcing rhetoric

Indian industry seems sanguine on the latest bit of political rhetoric from the US on the outsourcing of work and jobs from there...

Capgemini's India centre emerges as innovation hub

Having established 12 centres of excellence in the country, Capgemini has successfully used its India center as an innovation hub.

WNS net loss at $6 million

BPO firm WNS has reported a net loss of $6 million in the quarter ended June 30.

IT-BPO firms hunt for profiles on social media sites

IT-BPO firms such as Infosys Technologies, Wipro, MphasiS, Genpact, Accenture India, Google India and others are increasingly tapping social networking sites to hire managers at middle to senior levels.

States offer support to rural BPO centres

Setting up of rural BPOs is no longer being perceived as just corporate social responsibility. These are viable businesses.

Genpact net dips 6.3%, maintains guidance

Net income stood at Rs 125 crore against Rs 133 crore in the year-ago period

Patni acquires Universal American subsidiary

Also signs a five-year Rs 1,110-crore agreement

Infy bags $150-mn Microsoft order

To manage its internal information technology services across 104 countries for 3 years

iGATE to hire 500 for BPO & services

Most of the 500 people will be hired over the next six months in India, Mexico & US