Dynamic entrepreneur with small town focus

David Andrews, founder and CEO, Xchanging, named Entrepreneur of the Year at Economic Times BPO Awards 2010

Piloting WNS into the Stratosphere

Even as Keshav R Murugesh, Group CEO at WNS Group settles down in his new job role, he is readying a strong sales force and client centric growth strategy.

Carving a niche in the MRO space

Sunil Mirani of Ugam Solutions talks about the company’s growth and the outsourcing indsutry

Late but steady, Salient’s opportunity gained

Manoj Malhotra, CEO of Salient BPO talks on the late entry of the company into the BPO space and its future plans

Reaping the benefits of conviction

Dinesh Kumar, COO of Cbay Systems talks about the company’s growth and future prospects

‘This is a wait and watch situation’

Sachdev Ramakrishna, director - marketing at Steria India, gives us his take on the company and the global business scenario

Prove it, scale it, manage it: The BPO growth story

Anurag Jain of Perot Systems gives us his perspective on how the BPO industry has grown from its early days

'We're not into one-upmanship'

Kris Gopalakrishnan, CEO and MD of Infosys, talks about why the company decided not to pursue the Axon acquisition and the road ahead

Offshoring knowledge process the Evalueserve way

Ashish Gupta, country head and COO, Evalueserve talks about his vision for the industry and his company

Empowering the digital have-nots

Anil Chhikkara, co-founder and president of 24x7 Learning talks about the behavioral and IT skills enhancement of fresh engineering and management graduates across India in order to make them truly employable

Soft skill: From nice-to-have to must-have

Soft skills have graduated from a ‘nice-to-have’ category to the ‘must-have’ category for BPO companies. Amit Bhatia, founder and CEO of Aspire India, gives us his take on the relevance of soft skills

Out to plug all security leaks

Vishal Gupta, CEO, Seclore Technologies