::BPOWatchindia::

The company was also honoured as a “Top Contact Center and Customer Management Vendor” and “Top 20 Employer"

The company took in record revenues during 2010 and is ranked 16th in Top 20 IT-BPO employers in India survey

The demand for IT services in the BFSI, retail and manufacturing sectors remains robust, in spite of concerns about the global economy

A trend of large BPO firms widening their vertical or sectoral expertise is being witnessed

The effects of the global recession of 2008 and 2009 are still very much being felt, but the market for IT services bounced back in 2010

About 50% of the respondents have plans to return soon, while 6.4% have already returned

Higher attrition rates and unbridled salary growth could render India’s BPO industry unviable in the non-too-distant future, says an Assocham study

They will focus on labor-related issues such as lack of job security, banning of unions and health and safety

India provides factors such as skilled individuals, risk diversification and process excellence

While the firm had grown 8% in FY10 and 24% last year, Infosys managed to grow 5% and 21% in the two years respectively

Zinnov Management Consulting presents a new report on ’IT Services Captive Landscape in India- Way Forward’

New study finds that students from tier-2 cities are not lagging behind in terms of employability by IT companies

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