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Industry speaks on President Elect Barak Obama

By BPOwatchindia News Desk
November 06, 2008

Business Process Outsourcing (BPO) leaders speak to BPOwatchindia on what they feel will be the impact on their industry by the arrival of Barack Obama as the US President



TCS, Executive Director and COOTCS congratulates Senator Barack Obama on winning the election for the presidency of the United States. As the world's largest democracy, India continues to engage with and work together with the USA, the world's oldest democracy through multiple channels like government, business and citizens. We look forward to working with the new administration to further strengthen the long standing relationship we have with the USA. - Mr. N Chandrasekaran.- COO and ED, TCS



Business Process Industry Association of India (BPIAI)President Sam ChopraThis is a great moment in the history of mankind, a great relief for the American people as they will now be regarded as truly democratic and devoid of discrimination. This will initiate a fresh initiative towards a new global peace order and will act as a balm for the sentiments and raise renewed hopes for those discriminated racially, economically, politically and religiously. On the BPO front, while Mr. Obama has raised contentious issues, I believe that he will work towards global appeasement and ensure that a fair business balance is maintained. Once within the government machinery he will realise that outsourcing is a necessity for maintaining an economical stability in the US. - Sam Chopra, President, Business Process Industry Association of India (BPIAI)



Rohan DalalWe expect no effective change related to outsourcing once Barack Obama takes office. Outsourcing was not a hot button issue in this election like it was in 2004. We have seen a shift in the American attitude towards outsourcing since that time. Americans have now accepted outsourcing's place in the global economy, and have also seen that the outsourcing industry has created jobs and pushed other American jobs up the value chain. We expect continued growth in the LPO industry. - Rohan Dalal, MD, Mindcrest India



Amit BhatiaI am happy to see Obama win as diversity is critical to world peace and US plays a big role in this. However, AS A PATRIOTIC Indian, I worry that his stand on offshoring and inclination to push India to sign the CTBT may not be nice. - Amit Bhatia, Founder & CEO Aspire India



SangitaObama's win has to a certain extent made me a huge believer in the US being a true democracy - this win by an ethnic minority President shows that America truly is a melting pot. Despite the fact that Obama's earlier quotations have implied an anti - outsourcing stance, I do believe very strongly in two things: Firstly, Obama's first big challenge is to put the American economy on a recovery path - and there are initiatives that the Indian IT and ITES companies can take that will help in this reconstruction. Secondly, the basic fundamentals of outsourcing are sound - and they remain the same irrespective of a Republican or a Democratic win - this is an economic reality, and one hopes that President Obama will realize this. - Sangita Joshi, Managing Partner, Empower Research



Vishal Gupta, CEO, Seclore TechnologyThough there are concerns about Obama’s victory in the Indian IT circles regarding his views on the outsourcing industry, I think Obama’s win will bring stability in the US economy and thus positively affect us. - Vishal Gupta, CEO at Seclore Technology



Sachdev RamakrishnaBarack Obama's election augurs well for India. We should remain cautiously optimistic about the future of India offshoring, given that the US economy will need to manage their businesses optimally and therefore should lean increasingly on Indian IT and outsourcing to deliver the needs of the day. While we should wait and watch to see how the offshoring story unfolds in his regime, we can remain positive about the future, given his respect for the Indian minds in Silicon Valley who have brought in technological innovations to America. - Sachdev Ramakrishna, Director Marketing, Steria India



Mohan Sekhar - Collabera,Preseident & COOBarrack Obama’s win in the US presidential elections symbolizes the changing expectations of people globally. It’s been a vote for inclusivity, economic stability and security in US. I hope citizens of India also vote for the same priorities during upcoming general elections. Obama’s elections should not have much of an impact on Indian IT industry given the state of maturity. - Mohan Sekhar, President & COO, Collabera



Arno Franz, TPIObama has stated he will look at tax breaks for companies that offshore jobs from the US, and he will look to create incentives for US companies to keep jobs onshore. There are no specifics about these stated intentions, but my view is that providing incentives for US companies to keep jobs onshore may work, however the majority of non US headquartered IT service providers, already have established resources onshore, so its impact on them maybe marginal. The real impact may be will on whether there is more or less outsourcing. Given the financial crisis in the US, firms generally will be looking to trim and/or re-align their costs, they have no other choice, as the US is in a down cycle of economic growth. Outsourcing provides a known process for achieving cost re-alignment during this time. I would suggest that Obama and his administration have more fundamental imperatives to resolve than this one. Creating consumer confidence for one. In fact the impact on IT and ITES service providers, will be the inability of firms to re-align their costs, not by outsourcing but by taking a slash and burn approach on their costs, and therefore not creating opportunities for themselves when the economic cycle turns. Arno Franz, Partner and Managing Director, Asia Pacific at TPI

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