WNS admits to pricing pressure from BPOs

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WNS admits to pricing pressure from BPOs

By BPO Watch News Desk
November 15, 2008

WNS admits to pricing pressure from BPOs

Back-office service provider WNS Holdings has said that there was pressure on its pricing systems from some of its competitors in the wake of the global economic slowdown but indicated that there would not be any significant impact on its performance in the short-to-medium term.

A published media report quoted the company's chief executive officer Neeraj Bhargava as stating that WNS was facing a modest pricing pressure from some IT players who were attempting to strengthen their BPO revenues.

However, the company had reported robust quarterly earnings earlier this week assisted by sound growth in its BPO operations and contributions from Aviva Global Services of Singapore which it had acquired in July. Bhargava was quoted as saying that the company's BPO business was healthy despite some ups and downs with some clients.

WNS Holdings had earlier cut its revenue outlook for the current financial year in view of the hardening of the US dollar versus the British Pound and expects revenues in the region of 385-400 million dollars as against the earlier forecast of between 425-435 million US dollars.

The company, which had made three acquisitions in the year so far, indicated that there would be no more buyouts in the near future though it has chalked out plans to add more sales and marketing efforts in North America, especially in the finance and accounting, insurance and infrastructure markets.

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