Spanco BPO, part of SPANCO group has launched a new BPO centre in Dehradun on Sept 24th, 2009 at the Doon Business Park. This centre is a part of a 2lac sq ft covered area, built to international specifications, having a capacity of over 3000 production seats which can offer employment to over 7500 people.

It is a part of Spanco’s determined initiative to take BPOs to people rather than bringing people to BPOs. After having fairly large size operations at Mumbai, Gurgoan and Kolkata, employing over 5000 people, Spanco is starting operations in Dehradun for one of the large telecom service provider, IDEA Cellular, for their UP (West) and UP (East) circles. The facility is equipped with state of art IT infrastructure and is built to meet the best of international standards.

According to Spanco BPO’s CEO, Pravin Kumar, Dehradun is ideally suited for providing call centre services in Northern India, as it offers a large pool of educated young population, speaking all north Indian languages including English, Hindi Punjabi and Himachali. “The city has ideal environment conditions for a BPO operation and is very well connected to all the major cities in North India including Delhi,” he said. “With much lower attrition and operation costs as compared to larger cities like Delhi, Noida or Gurgaon, it should be possible to provide high quality BPO service at optimal cost from Dehradun”.

While Spanco BPO is starting with 250 seats operation in Dehradun, it expects to grow to about 1000 seats, within next 6-12 months.