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The business process outsourcing sector will play a major role in the post-recession phase and combined deals where IT and BPO will be integrated by customers. And Wipro is all set to reap the benefits of this trend.
In a recent interview to a business newspaper, Girish Paranjpe, Wipro’s joint-CEO said that after the recession there will be more variety in contracts and customers will be seeking a full range of solutions, preferably from the same vendor.
The company is realigning its processes and operations to address the newer, evolving needs of its customers. Paranjpe also said that the recession was a good thing to happen. “I am glad this downturn happened now because all of us (the industry) were always consumed with 30-40 % growth, thinking about hiring the next thousand professionals and purely executing. We were not really thinking about what next,” he was quoted.
Wipro is currently involved in several deals in the $50-100 million and above range. These are from the segments of manufacturing, consumer goods and utilities across the geographies of US, Europe and Australia.
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