Patni BPO is planning to tap in on the benefits administration outsourcing (BAO) space, one of the fastest growing BPO trends globally.

"We provide end-to-end benefits administration services. Our domain expertise on multiple proprietary and commercial platforms come as a value-add for clients. We want to play a bigger role in the area," senior vice-president and head of Patni BPO Sanjiv Kapur told PTI.

Benefits Administration essentially is a complex set of administrative activities for retirement and health benefits paid by the employers to its employees often managed by a third party provider called, Benefits Administrators.

Patni BPO generates a significant part of its revenue from BAO servicing clients across North America, Australia, New Zealand, Canada, UK and Ireland.

According to estimates by BPO analyst firm NelsonHall, the global outsourced benefits administration market would almost double over the next five years to reach to $22 billion.