IBM Daksh has been recognized as the Contact Center Outsourcing Service Provider of the Year 2009 in Asia Pacific by consulting firm, Frost & Sullivan for the fourth consecutive year for showing exemplary growth and performance in 2008 in the Asia Pacific region.

Acknowledging the recognition, Pavan Vaish, Chief Executive Officer - IBM Daksh, said, “Winning this award again is a testimony to our consistency in maintaining high standards in service delivery and innovation and further reinforces our market leadership. We strive to maintain a competitive advantage through our global delivery network and are committed to providing our clients with innovative offerings across industry verticals.”

Complimenting IBM Daksh, Kunal Kakodkar, Research Analyst, Frost & Sullivan said, “IBM Daksh is unique in its ability to provide a consolidated offering that goes beyond BPO services to include technology, consulting and system integration capabilities. Its strong focus on continual process optimization, combined with the ability and resources to execute transformational deals makes the company a formidable player in the contact center and business process outsourcing space.”