The BPO arm of the Hinduja Group, Hinduja Global Solutions Ltd (HGSL), is said to be on the look out for an inbound call centre with a maximum of $400 million in revenues, preferably based in the US.

The company is also understood to be open to acquiring a BPO company in the $50-400 million revenue bracket with a good track record in servicing inbound projects out of Europe or India. This according to a report published in the Business Standard.

With over 14,000 people on its rolls currently, HGSL had 80 customers at the end of March 2009. The company saw attrition rates in the 50-60% range in fiscal 2009 which is comparable to the industry average.

A company spokeperson indicated that the company believes that inbound business is better as it has a stronger services angle to it and is relevant across key verticals like telecom, insurance and mortgage services.

The company operates 20 delivery centres in the United States, Canada, Mauritius and the Philippines. While bolstering capacity at its Indian operations, HGSL will also open a new 1,000-seater facility in Manila where it presently operates a 1,200-seat centre.