Q: Now that Pangea3 is part of Thomson Reuters, how did you have to tweak or extend your services offerings?

A: Thomson Reuters is one of the world's largest legal services players, with presence across a spectrum of offerings, including Complinet, Elite and Findlaw. Post the acquisition; Pangea3 has been able to leverage these platforms and information databases to create end-to-end legal solutions for our clients using our people, process expertise and Thomson Reuters' intelligent information, tools and platforms. The combined go-to-market strategy is accelerating our ability to provide transformative solutions to corporate law departments and law firms.

Q: How did the acquisition impact Panagea3's business model and existing cliental?

A: The acquisition does not signify any changes in terms of Pangea3's management team. That said, becoming a business unit of Thomson Reuters has greatly enhanced our credibility and given the market a greater sense of long term sustainability in our services and growth. Prospective clients were often concerned about the viability of this industry. The company's acquisition by an established and recognised brand like Thomson Reuters not only strengthens the position of this industry, but also Pangea3 in particular. Bearing that in mind, we are seeing substantial increase in interest from new and existing clients. On the other hand, Thomson Reuters is now able to offer the services of our lawyers to its clients that traditionally only purchased information and platform access for their own use. Furthermore, the acquisition also strengthens Thomson Reuters' presence in legal outsourcing market.

Q: Post acquisition what kind of growth are you expecting?

A: We have seen tremendous growth in the last few years and we expect the trend to continue going forward. We are seeing increased acceptance in mature geographies such as the U.S. and the U.K. while newer markets like Australia are also evincing interest. Joining forces with Thomson Reuters will further accelerate and expand our ability to provide impactful and transformative legal solutions to our corporate legal and law firm clients.

Q: What do you expect from the new locations you are looking at?

A: A pioneer in the LPO space, Pangea3 has always believed that client experience is central to the success of any company. Since our inception, we've operated our delivery centers primarily during Indian business hours, and an onshore center was always in the pipeline. The Dallas office provides customers with a greatly expanded workday and a follow-the-sun workflow model for Pangea3's services, providing an enhanced customer experience for our clients. Additionally, certain work like export control restricted documents, some patent reviews, and certain types of technology work cannot be sent outside U.S. Thus, having a facility on-shore enables us to serve our clients to a greater degree - taking on projects that must be staffed in the U.S.

Q: What are Pangea3's key service offerings?

A: Pangea3 provides a comprehensive suite of legal solutions which are organised into four lines of business including legal document review; corporate transactions; intellectual property; and governance, risk and compliance.