Currently MT vendors in India employ about 20,000 people and this figure is expected to more than double over the next 2 years.

Kumar believes that the medical transcription industry is here to stay and will slowly move from a labor intensive model to a technology intensive one. “Currently our staff strength stands at 5,500 people, and we have plans to ramp the number to 10,000 in the next 12-18 months,“ says Kumar. “Our focus would be on increasing our operations in Tier 2 cities like Vijaywada, Hubli, and Belgaum, with Australia on our radar for overseas operations,” he adds.

The company also has plans to shift to its new 1000 seater facility coming up in Airoli – Mumbai by July 2009. “We expect rapid growth for the company over the next two years and we’re gearing up for this new phase. We have invested heavily into infrastructure, technology, and most important, people management,” quips Kumar.

DINESH KUMAR -- The Lighter Side of Life:

Current affairs issue that I feel strongly about: “We need to focus energies in strengthening our internal security and initiate efforts so that it does not have an adverse impact on India’s future business outlook.”
My biggest strength: Being practical and analytical
Favorite book: Imagining India: Ideas For The New Century by Nandan Nilekani
Favorite gadget: My blackberry
Holiday destination: Disneyland with my family
A must have: Credit cards and blackberry
What I would like to change about myself: Being unable to spend more time with my family
I cannot forgive...: Disorganized people and lack of focus
My ‘gyan’ statement: Practice what you preach