”

Jain believes that it is time to leverage the domestic BPO market and specifically, utilizing rural service centers. “Not only does it bridge the digital and economic divide, but it provides meaningful employment and development opportunities,” he says. That focusing on rural BPO will address the labor shortages and high attrition rates the industry faces today, goes without saying.

Perot systems reported a strong second quarter with revenues at $705 million. The company operates in 23 countries, with more than 23,000 associates serving more than 500 clients, and annual revenues of more than $2.6 billion.


In a nutshell --

Name: Anurag Jain
Designation: Regional MD - APAC & President- Applications Solutions, Insurance and Business Process Solutions
I feel strongly about: Bridging the economic and social divide that is prevalent in our country
Biggest strength: Ability to bring diverse people together to build teams
Favorite book: Creating a World without Poverty and Social Business and the Future of Capitalism by Dr Muhammad Yunus; The Fortune at the Bottom of the Pyramid: Eradicating Poverty through Profits by Prof. CK Prahalad
Favorite gadget: My blackberry
Holiday destination: Mountain spa resort
A must have: MacBook Air
One thing I’d change about myself: Too focused on work and not enough work life balance
I cannot forgive...: Disloyalty
My gyan statement: Provide the vision to build the Culture of Excellence in your organization and “leave a legacy”.