Company Name : Futuristek Global Services

Company Location : Mumbai

Area Of Operation :

Business Process Outsourcing(Inbound & Outbound Sales, Technical Support and warranty services)

Contact Details : 210, Orbit Premises,
Mindspace,Malad (W),
Mumbai - 400 103

More Info : Business Process Outsourcing

B2B inbound and outbound sales
Channel management
Exchanges
Fee-based support
Lead generation
Loyalty and retention
Mutual fund transactions
Presales
Promotions
Fee-based support
Renewals
Subscriptions
Upsell/Cross-sell

Technical Support and warranty services

Configuration/ Troubleshooting
Dispatch management
Escalation management
Installation & connectivity
Level 1, 2 and 3 technical support
Predictive dissatisfaction modelling
Reliability tracking and reporting
Warranty or post-warranty support

The Foundation of Building Loyalty

Billing inquiries/account adjustments
Claims processing
Complaint and issue resolution
Merchant authorization
Merchant encashment/check validation
Order management
Password reset/appeals
Payments and refunds