Company Name : Commitment Solutions

Company Location : Indore. Bhopal,

Area Of Operation :

Business can provide Business Outsourcing Services BPO Service, Bpo Service For Bank, Bpo Service Insurance Policy, Bpo Service Telecommunication

Contact Details : Kailash Bangar/ Shahnawaz khan

Mobile +919926007094,9074923600,9926808515

More Info : We are presenting Our Bpo Company profile to takes Contact center projects We want to Business Associate with MTS for Better Customer Services Experiences in lowest cost,
And with better inefficiency,.


We do BPO Projects Outsourcing and we having own centers In India outsource Across India, so give us opportunity, to provide you Best Services. We have so many service providers across the India with all licenses and certificates.


As you had mentioned you are looking call centers to provides the Call centers Services so please confirm us about the process detail as complete and about the

Your requirement so that we can do further process,
Services we are offering:-



Voice Processes:

INBOUND

¨ Inbound - Customer Care Support

¨ Inbound - Dealers Desk

¨ Inbound - GPRS Desk

¨ Inbound - Complaint management /Escalation process

¨ Inbound - VAS service Activation/Deactivation Process

¨ Inbound - customer retention help line

¨ Inbound - Hot Lining & welcome process

OUTBOUND

¨ Outbound - New Connection Welcome Call / Product or Plan Explanation

¨ Outbound - Documents Verification

¨ Outbound - Postpaid Collection Process

¨ Outbound - Customer Retention Process

¨ Outbound - Complaint management process/Response Department

¨ Outbound - Customer awareness & education process

¨ Outbound - Customer satisfaction & survey

¨ Outbound - Prospect lead generation

¨ Outbound – New Connection Sales Process



Non-Voice Processes:



¨ Customer Application Form (CAF) -Hard Copy to Softcopy /Scanning

¨ Customer Application Form (CAF) -Online Data Entry In Software Module

¨ Email Support /Chat Support/Online Support

¨ Any type of Data Management / form fillings

¨ Image processing/Scanning

¨ Document conversions