Top outsourcing trends to watch for in 2012
December, 26, 2011
The New Year will bring new business realities, delivery models, destinations and technologies to the outsourcing industry
Philippines overtakes India as hub of call centers
November, 28, 2011
Over the last several years, a quiet revolution has been reshaping the call center business with the rise of the Philippines
Five rules of outsourcing IT to the cloud
November, 24, 2011
Moving to a cloud platform to outsource IT operations is a big consideration for many businesses at present, considering it cut costs and gives a higher degree of flexibility
Corporate surveillance through social media, a cause of worry
November, 23, 2011
By tracking the social networking activities, an intangible set of information about the company can be derived
Employees working in graveyard shift fall prey to depression: Study
November, 11, 2011
A high 81.1% of BPO employees showed symptoms of depression, as against 14.8% of day workers
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